Faqs

Shipping

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We will notify you with an email on order confirmation. Please contact Helpdesk for more details.

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We will ship your order within 24 hrs except on sunday in which case the order will be shipped on Monday. Delivery time will vary according to the location.

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In India : Order will be delivered in 5-6 days.

Rest of the world: Order will be delivered in 6-9 days depending on your location. However we are not responsible for custom delays in your country.

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We understand no one wants to pay for shipping, so we give our customers free or minimal shipping

In India : FREE SHIPPING

Rest of the World: ON ORDERS ABOVE $250 – FREE SHIPPING and ON ORDERS BELOW $250 – Shipping will be calculated on check out page.

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We will send u an e-mail after shipping your order. It will contain the tracking number and details of the shipping partner along with your order details. Your order status will be updated to you via emails at every step. You can also keep track of your order by clicking on the option TRACK ORDER on www.curiokat.com after logging in.

If you are having problem reading the emails or if you haven’t received any updates, please do contact us immediately on +91-7230031144 OR write to us on email at help@curiokat.com

Returns & Cancellations

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You can cancel your any order that has not been shipped. Please send a request to help@curiokat.com or call us at +91 7230031144. Once the item has been shipped it cannot be cancelled.

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We will accept your returns if the item received was damaged or The item received by you was not the one you ordered.

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Please mail the item(s) to the address below. Please mention your order number and contact details. M/S CURIOKAT, 5-AHINSAPURI, FATEHPURA, UDAIPUR-313001,RAJASTHAN (INDIA)

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Replacement will be shipped as soon as we receive the original item at our warehouse, subject to following condition:

  • *Item should be unused.
  • *The packaging should have the original box and tags with it.
  • *They should be returned within 14 days from the date of delivery.
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If the order you received was damaged on opening the box packing you shall be granted the full return on returning the item. In case of wrong shipment of the item you shall be granted full return on returning the item.

Free Gift Wrapping

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Yes, we understand how much you love your family and friends. You can send gift orders to your family/friends. We offer FREE gift wrapping of your order with a personalized message from you.

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You can choose to gift wrap your order by selecting the options in your shopping bag.

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No. The external packaging slip/Invoice will not include any pricing or payment information.

Speak To Us

Email Support

help@curiokat.com

Phone number

+91-7014244011

Corporate Address / Warehouse address(For Returns)

M/S CURIOKAT
5-AHINSAPURI, FATEHPURA,
UDAIPUR-313001, RAJASTHAN,
INDIA